At n0rt0n, we stand behind the quality of our products and are committed to providing our customers with a comprehensive warranty program. This Warranty Policy outlines the terms and conditions of our warranty program.
1. Warranty Period
Our warranty period is 1 year from the date of purchase.
2. Covered Defects
Our warranty covers defects in materials and workmanship, including:
-
Manufacturing defects
-
Defects in materials or components
-
Failure of the product to perform as intended
3. Exclusions
Our warranty does not cover:
-
Damage caused by misuse, neglect, or accident
-
Damage caused by unauthorized repair or modification
-
Normal wear and tear
-
Damage caused by external factors, such as power surges or natural disasters
4. Warranty Claim Procedure
To make a warranty claim, please follow these steps:
-
Contact our customer support team via phone, email, or live chat.
-
Provide proof of purchase and a detailed description of the defect.
-
Our customer support team will provide instructions on how to proceed with the warranty claim.
5. Warranty Resolution
We will resolve warranty claims in a fair and timely manner. Our options for resolving warranty claims include:
-
Repair or replacement of the defective product
-
Refund or store credit
-
Other reasonable solutions
6. Transfer of Warranty
Our warranty is non-transferable and is only valid for the original purchaser.
7. Governing Law
This Warranty Policy shall be governed by and construed in accordance with the laws of India.
8. Contact Us
If you have any questions or concerns about our Warranty Policy, please don’t hesitate to contact us:
Contact Numbers: +91 79064 50341 | +44 745 819 6483
Contact Email: [email protected]
Contact Email: [email protected]
We’re committed to providing our customers with high-quality products and exceptional support. Thank you for choosing n0rt0n.