At n0rt0n, we understand that sometimes you may need to cancel an order. This Cancellation Policy outlines the procedures and guidelines for canceling an order.
1. Cancellation Before Shipping
If you wish to cancel an order before it ships, please contact our customer support team within 24 hours of placing the order. We will make every effort to cancel the order and provide a full refund.
2. Cancellation After Shipping
If the order has already shipped, you will need to follow our Return Policy procedures to initiate a return and obtain a refund.
3. Refund Process
Refunds will be processed within 5-7 business days of canceling the order. Refunds will be issued in the original form of payment.
4. Cancellation Fees
A cancellation fee may be applied to orders canceled after 24 hours of placement.
5. Exceptions
Please note that certain products, such as customized or personalized items, may not be eligible for cancellation.
6. Contact Us
If you have any questions or concerns about our Cancellation Policy, please don’t hesitate to contact us:
Contact Numbers: +91 79064 50341 | +44 745 819 6483
Contact Email: [email protected]
Contact Email: [email protected]
We’re committed to providing our customers with a hassle-free shopping experience. Thank you for choosing n0rt0n.